Payment
Prices and shipping fees do not include import duties or tariffs, this includes VAT on shipped items to the EU. These charges are always the recipient’s responsibility.
Import duties and tariffs change periodically and The Electric Quilt Company encourages you to research and know your country’s policies before placing an order.
Estimated Time of Delivery
We send international orders via International Airmail. Delivery time varies by country, but is estimated to be within 2-4 weeks.
The USPS has a list of countries where service has been disrupted.
European Union Value Added Tax
Effective January 1, 2015
Due to the EU VAT law (European Union Value Added Tax), The Electric Quilt Company will no longer sell downloadable products and/or digital services to customers within the territory of a European Union (EU) Member State.
Downloadable products and digital services affected by this new law:
- Downloadable software
- Downloadable add-on products
Physical products NOT affected by this new law.
- Books
- USB/CD/DVD-ROM products
- EQ Printables sheets
For customers looking for Electric Quilt 8 (EQ8) software, please contact one of our partnered European stores or use our Retailer Locator to find a local retailer.
We also offer License Cards for EQ8, EQ7 to EQ8 Upgrade, EQ8 Migration Kit, and a USB stick for the EQ7 Migration Kit.
